Whatever broke, whatever’s slow, whatever’s at risk — we already fix it.

Because every WordPress site is different. A 6-page brochure site and a 12,000-product WooCommerce store both technically need maintenance — but they don’t need the same maintenance. We publish a starting price so you know the floor; then we customize based on plugin count, traffic, hosting, and SLA.

No setup fee on Care or Pro. No minimum contract — cancel anytime, full refund within 30 days. Agency tier has a one-time $750 onboarding for portfolio audits and report branding setup, then month-to-month after that.

Site down, checkout broken, admin locked out, malware confirmed, payment gateway failing. We page an on-call engineer within 60 seconds of detection. Average actual first response over the last 90 days: 8 min 34 sec. Non-critical issues are responded to in business hours within 4 hours.

Real engineering hours. Plugin conflict debugging, template tweaks, code fixes, content updates, hosting changes — anything we’d normally do for a one-off project. Unused credit doesn’t roll over. Overflow billed at $145/hr in 15-min increments, capped at your written approval.

Yes — pay 12 months upfront and get the 13th month free (a 7.7% discount). On Agency tier we negotiate longer commitments quarterly with deeper discounts at 24-month terms.

We clean it. Free. No “incident fee,” no surprise invoice. Cleanup is included in every plan because it’s our job to prevent it in the first place — if it slips through, that’s on us. We’ve cleaned 14 sites under this guarantee in the last year. Zero of those clients churned.