Fix & Recover · EmergencyA real engineer, not a plugin

Your site is hacked. We start cleaning within the hour.

Defaced homepage, malware warning, Google blacklist, spam pages, a redirect to somewhere you’ve never heard of — whatever the symptom, a WordPress security engineer takes SSH access, finds every backdoor, and gets you clean. Then we harden it so the same hole doesn’t reopen next week.

Start recovery now Call the emergency line

Response within the hour, 24/7 Flat per-incident price — no meter running

incident triage — yourdomain.com ACTIVE

Google Safe Browsing flag blacklisted

3 backdoors in /wp-content/uploads eval base64

Admin user “wp_admin2” created 04:11 rogue

Malware scan running… 412 files

Clean snapshot taken before edits safe

Forensic log shared with you in real time.

9,900

monthly searches for “wordpress hacked” — you are very much not alone

Every hour a hacked site stays live, it costs you customers, rankings, and trust.

Once Google flags your domain, every visitor sees a red warning screen — and your organic traffic falls off a cliff. Preventive plugins like Wordfence and Sucuri are great before an attack; once you’re breached, you need hands on the server. SiteLock charges $200–$500/month and sits at 1.5★ on Trustpilot. Freelancers vanish at 2am. We answer.

Sources: search-volume estimates; Trustpilot SiteLock rating, 2025.

What you get

One flat incident price. Cleaned, de-listed, and hardened.

No hourly meter. We quote the incident based on severity after a 15-minute triage, then it’s fixed for that price.

Standard incident

$299–$499

Brochure / business site

Full malware & backdoor removal
Database & file-by-file inspection
Core, plugin & theme integrity reset
Post-cleanup hardening pass

Most common

$499–$799

Store / high-traffic / reinfection

Everything in Standard, priority queue
Google blacklist / Safe Browsing removal
Reconsideration request written for you
WooCommerce order & checkout integrity check

After the fire

from $49/mo

Don’t get hit again

Firewall + daily malware scanning
Off-site daily backups with 1-click restore
See Security & Malware care

The recovery playbook

From “we’re hacked” to clean in four moves.

You’ll see each step happen in a shared incident log — no black box.

Triage & contain

We take secure access, snapshot the site as-is for forensics, and stop active damage — kill rogue admin users, take down phishing pages, break redirect chains.

Hunt every backdoor

Malware comes in pairs. We scan file-by-file and across the database for eval/base64 payloads, injected admins, cron jobs, and reinfection scripts — not just the one you noticed.

Clean & de-list

Remove the malware, reset core/plugin/theme integrity, then file the Google Safe Browsing reconsideration request so the red warning screen comes down.

Harden the hole

Find the entry point — outdated plugin, weak login, exposed file — and close it. You get a written report of what happened and how to keep it shut.

Representative incident

What a typical recovery looks like.

Illustrative of a common WooCommerce reinfection case. Your incident gets its own timeline — we don’t promise a clock we haven’t started.

On arrival

backdoors + 1 rogue admin + blacklist flag

Same day

clean scan · de-listed · entry point closed

FAQ — Hacked-Site Recovery

What people ask at 2am.

How fast can you actually start?

We respond within the hour, 24/7. Once you submit the form or call, an engineer triages access and starts containment immediately. Most standard sites are fully clean the same day; complex stores or reinfections can take 24–48 hours.

Will I lose my content or orders?

No. The first thing we do is take a clean forensic snapshot before touching anything. We remove malicious code surgically rather than nuking the site, so your posts, products, and WooCommerce orders stay intact. If a clean backup is the safer path, we’ll tell you why.

Google flagged my site. Can you remove the warning?

Yes — that’s included in the store/priority tier. After cleanup we submit the Google Safe Browsing reconsideration request with a detailed, human-written response explaining what was found and fixed. Google typically clears the flag within 24–72 hours of an approved request.

What if it gets hacked again?

Our hardening pass closes the entry point, so reinfection from the same hole is rare. If the same infection returns within 30 days, we re-clean it at no charge. The durable fix is ongoing protection — most recovery clients move onto our Security & Malware care plan afterward.

Do you work on WooCommerce / membership / LMS sites?

Yes. Stores and membership sites need extra care because malware can hide in order data, payment hooks, and user tables. We verify checkout integrity and that no customer data was exfiltrated as part of the priority tier.

Start emergency recovery

Tell us what you’re seeing. We’ll take it from here.

Submit the form and an engineer responds within the hour — day or night. Prefer to talk? Call 1 (800) 555-1234 and press 1 for emergencies.

Real engineer on the server, not a scan

Flat per-incident price, quoted up front

30-day reinfection guarantee

After the recovery

Every hour counts

Don’t wait for it to get worse. Start now.

Malware spreads, Google penalties deepen, and customers lose trust by the hour. A real engineer can be on it within 60 minutes.

Start recovery now Call 1 (800) 555-1234

< 1 hour response, 24/7

Flat per-incident price